Help centre

1. Email us

Include your order ID (it is on your receipt) for anything about a payment.

hello@thedesignstack.co.in

2. Signing in

• We email you a one-time link, so there is no password. Check spam if it does not arrive within a minute, and use the same address each time.
• One person, one account. If you cannot get in, email us from the address you signed up with.

3. The Pass and billing

• The Pass renews every 6 months until you cancel. Your next renewal date is on your account page.
• To cancel: open your account and press “Manage plan”. You keep access until the end of the period you paid for. If that button does not work, email us and we will cancel it within two working days.
• To change your card: the same “Manage plan” page.
• Payment failed: update your card from “Manage plan”. Your access continues for 3 days while we retry.
• Invoices and receipts come by email from Dodo Payments, our payment partner.

4. Refunds

A renewal you did not mean to pay is refunded if you write to us within 48 hours and have not used anything since. The full rules are in the Refund & Cancellation Policy.

5. Using what you get

• Figma components: press Copy, open any Figma file and paste with Ctrl+V (⌘V on Mac).
• Prompts: copy and paste into Claude Code, Cursor, Emergent or any AI coding tool.
• Prototypes: download the .fig file and open it in Figma.
• In your editor: see the MCP page to connect.
• Free copies: a free account gets 1 free copy every 48 hours.

6. Complaints and legal

Our Grievance Officer is Satyam Dubey, at hello@thedesignstack.co.in. We acknowledge every complaint within 48 hours. More on the Contact page, and our Terms and Privacy Policy.